Work

← Go back  
Text Link
Summary
This is some text inside of a div block.
Organization
This is some text inside of a div block.
Role
Research & Design Lead, on a team of 5
Senior Researcher & Designer on a team of 25, with teammates from 18F and United States Digital Service.
Senior Researcher & Interaction Designer
Researcher on a team of 10.
Research & Design Lead, on a team of 7
Senior Design Manager at Nava PBC & Head of Product Design at Rally @ Mozilla
Senior Design Manager at Nava PBC, Head of Product Design at Rally @ Mozilla
Timeline
Activities

🪴 Leading people, teams & operations

As a research, design and operations leader, I support and manage content designers, researchers, product designers and managers to achieve product, organizational and career goals. I enable teams to orchestrate sustainable change and growth related to hiring, engagement and retention.

Read about this work →

🔐 Building login.gov, one account for government

From 2016 to 2018, I led research and interaction design for login.gov, U.S. public’s one account for government. My team built it from concept to launch. It's used by 40M+ people using services from 40+ federal & state government agencies. A career highlight!

Read about this work →
Posts related to this work
  • Research and prototyping to identify login.gov's initial product strategy
  • Building login.gov’s user experience from 0 to 1
No items found.
Posts related to this work
  • Improving Californians' user experience of applying for unemployment benefits
  • Modernizing how Medicare pays doctors
  • Developing Rally's vision, product priorities & hypothesis-driven culture
No items found.
Posts related to this work
  • Investigating the current experience of public benefits across the U.S.
  • Designing an all-in-one government benefits application for Vermonters, starting with Medicaid
  • Transforming VA.gov & its content management system
meghana.khandekar@gmail.com • LinkedIn • Twitter